Terms of Service

These Terms of Service (“Terms”) are an agreement between you and Reaper Digital Entertainment LLC (“we”, “us”, “our”), which operates OnChainMedia at onchainmedia.pro. By purchasing or using our services or website, you agree to these Terms.

1. Our services

OnChainMedia provides human-powered video clipping and editing services for streamers, creators and online brands, including stream clipping, short-form edits for platforms such as TikTok, Instagram Reels and YouTube Shorts, stream highlights, and ongoing monthly content packages (the “Services”). The specific deliverables included in each package are described on our website at the time of purchase.

2. Eligibility and your information

You must be at least 18 years old, or the age of majority where you live, and able to enter into a binding contract to purchase the Services. If you purchase on behalf of a business or another person, you confirm you are authorized to bind them to these Terms. You agree to provide accurate contact and billing information and to keep it up to date.

3. Orders, pricing and payment

Prices are listed in U.S. dollars and may change from time to time; changes do not affect orders already paid. Payments are processed by our third-party payment processor, Stripe. Available payment methods are shown at checkout. We do not receive or store your full card number. By purchasing, you authorize us (through Stripe) to charge the payment method you provide for the selected package and any applicable taxes.

One-time packages

A one-time package is charged once and does not renew.

Monthly subscriptions

A subscription renews automatically at the end of each billing period and is charged to your payment method on file at the then-current price until you cancel. You can cancel at any time, and cancellation stops future billing as described in our Refund & Cancellation Policy.

Allowances

Clip and edit counts in each package apply to the billing period in which they are purchased. Unless we agree otherwise in writing, unused allowances do not roll over to future periods.

4. Your content and license to us

You keep ownership of the streams, recordings, footage, audio, names, likenesses and other materials you provide or direct us to use (“Client Content”). You grant us a non-exclusive, worldwide, royalty-free license to access, download, copy, edit and otherwise use Client Content solely to perform the Services for you.

You represent that you own or have all necessary rights to Client Content, including rights to any music, third-party footage, guests or other people who appear in it, and that our use of it to perform the Services will not violate any law or third-party rights. We may decline to work with content we reasonably believe is unlawful, infringing, or harmful.

5. Deliverables and ownership

Upon full payment, you own the final edited videos and clips we deliver to you (“Deliverables”), subject to any third-party rights in Client Content and in licensed assets. We retain ownership of our pre-existing tools, templates, presets, processes and know-how. Unless you tell us in writing not to, we may display short excerpts of Deliverables in our portfolio and marketing; you may opt out at any time by emailing us.

You are responsible for how and where you publish Deliverables, including compliance with each platform's rules.

6. Delivery and revisions

Turnaround times on our website are good-faith estimates and begin once we receive usable source content and any required information from you. Delivery may take longer during periods of high volume or if source material is incomplete. Reasonable revision requests made promptly after delivery will be handled as agreed with your project manager; requests that substantially change the original brief may count against your package allowance.

7. Partner program

Editors, clippers, referrers and other partners who participate in the OnChainMedia partner program do so under separate written partner terms, which govern any revenue sharing, commissions and payouts. Nothing on this website constitutes an offer of employment or a guaranteed earnings amount. Partners are independent contractors and not employees of Reaper Digital Entertainment LLC.

8. Acceptable use

You agree not to use the Services or website to submit content that is illegal, infringes intellectual property rights, sexually exploits minors, promotes violence or harassment, or violates applicable platform policies; to interfere with the website's operation or security; or to resell the Services without our written permission.

9. Cancellations and refunds

Cancellations and refunds are governed by our Refund & Cancellation Policy, which is part of these Terms.

10. Disclaimers

We work hard to produce content that helps you grow, but we do not guarantee any particular number of views, followers, subscribers, revenue or other results, which depend on factors outside our control, including platform algorithms. Except as expressly stated in these Terms, the Services and website are provided “as is” and “as available,” and we disclaim all implied warranties to the extent permitted by law.

11. Limitation of liability

To the maximum extent permitted by law, Reaper Digital Entertainment LLC and its members, contractors and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the Services in the three (3) months before the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold us harmless from claims, losses and expenses (including reasonable attorneys' fees) arising from Client Content, your publication of Deliverables, or your breach of these Terms.

13. Suspension and termination

We may suspend or terminate the Services if you materially breach these Terms, fail to pay, or submit content that violates the Acceptable use section. You may stop using the Services at any time by cancelling as described in our Refund & Cancellation Policy.

14. Disputes

Before filing any claim, you agree to contact us at hello@onchainmedia.pro and try to resolve the dispute informally for at least 30 days.

15. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Changes do not apply retroactively to orders already paid. Continued use of the Services after changes take effect means you accept the updated Terms.

16. Contact

Reaper Digital Entertainment LLC
Email: hello@onchainmedia.pro